Returns & Exchanges

At MORI, we want you and your little one to be completely happy with your purchase. If for any reason you are not satisfied, we offer a 30-day window for returns on all unwashed and unworn items in their original packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original sustainable packaging, ensuring all tags are attached and the items are in their original condition.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team has inspected your return, we will process your refund or exchange within 5-10 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing