Frequently Asked Questions

Everything you need to know about your MORI UK order.

What materials do you use for your clothing?

We use the highest quality organic cotton and bamboo fabrics, which are sustainable, breathable, and exceptionally soft against sensitive skin.

How long does shipping take within the UK?

Standard UK delivery typically takes 3-5 working days. We also offer an express shipping option for delivery within 1-2 working days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7-10 business days of receipt.

How should I care for my MORI garments?

To maintain the softness of our fabrics, we recommend machine washing at 30°C and tumble drying on a low heat setting or line drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Klarna.